So, you're an ISO 27001 consultant, and you believe that generative AI will eliminate all of your clients? Or do you believe that generative AI will never be accurate enough for professional work?
Well, none of this is true –AI-powered tools will become quite intelligent, and skilled ISO 27001 consultants will be able to use such AI tools in their daily work to become even more effective.
How ISO 27001 Consultants can Apply AI in their Work?
What Kinds of AI Technologies will be Available to ISO 27001 Consultants?
At the time of writing (second half of 2023), trends indicate that the following sorts of AI technologies are (or will be very soon) available to ISO 27001 consultants:
Since AI tools in this latter category (AI-powered chatbots) are now the most advanced, I'll concentrate on them in this post.
How might AI-powered Chatbots be used by Consultants for ISO 27001?
AI-powered chatbots can assist ISO 27001 consultants with the following:
What to Anticipate from AI-Powered Chatbots in the Future?
There are some things that AI technologies cannot perform (now); nevertheless, these capabilities will almost probably be added soon:
How do AI-Powered Chatbots Work?
An AI-powered chatbot works on the premise that if you ask it a question, it will use generative AI technology to predict the best answer. The crucial word here is "predicted" — these technologies are not clever; they just calculate the probability of the best answer given the facts available to the chatbot.
This is the problem with general chatbots like ChatGPT: their data source is the entire Internet, and it cannot tell whether some material regarding ISO 27001 on a specific website was written correctly or not.
Specialised AI-powered chatbots, on the other hand, employ a proprietary knowledge base that is curated by specialists — Such chatbots deliver significantly more accurate replies since when the source is correct, the output is correct as well.