10 Questions You Must Ask Before Hiring A Web Design Agency

Are you searching for a Web Design Agency in India?

Has your search process reached a dead end and you feel clueless wondering what needs to be done.

Web Design projects can be tough as they involve a lot of aspects. At every stage, there will be many factors that need to be factored in. Above all, website design services needs to be of a high quality to guarantee a high-quality website that is value for your money.

Top Web Design Agency in India, ITXITPro explains in this blog post what questions you must ask before hiring a web design agency.

10 QUESTIONS YOU MUST ASK

Selecting the ideal Web Design Agency in India is a tough task, for two reasons.

Firstly, there are too many players in the market which makes the selection process tricky. Secondly, there are many questions that need to be asked before looking to hire a Web Design Agency in India.

This is where ITXITPro, a leading Web Design Agency in India, shares its best selection criteria list that will make your task simpler.

QUESTION NO 1 – WHAT PROCESS YOU FOLLOW TO CREATE A DESIGN?

Generally, web design agencies work with clients from all kinds of industries, companies, and individuals. There are some agencies who work with only specific industry types; or specific company types.

Agencies who work with all kinds of industries are generally those who have been doing so for years. Their experience and knowledge allows them to understand exactly what is required and needs to be done to create a design acceptable to the client; and produce them quickly.

In case, you’re looking for a unique design that’s something out-of-the-box, then look for agencies that cater to specific industries and focus on them. You will find your choice after you ask them the remaining questions explained below.

QUESTION NO 2 – WHAT WEBSITE DESIGN SERVICES YOU OFFER?

Today’s web design agencies provide a broad collection of website design services aside from web design. Like web development, web hosting, content writing, SEO, and other services associated with websites. There are some agencies that provide Digital Marketing, etc, as well.

However, never assume that they have the requisite skills to handle and provide all of them for a project.

Play safe by cross-checking with their clients or looking-up their portfolio / testimonials in their websites. This will give you the correct picture to what you’re looking for.

QUESTION NO 3 – WHAT KIND OF WORK PROCESS YOU FOLLOW?

Most web design agencies follow a familiar process that involves – research and planning; analysis; design; development; testing; and finally, launch. If approved, then include after-sales service.

Additionally, don’t forget to ask do they show wireframes and layout mockups prior to proceeding to the development stage. This is especially critical if your website is complex with several components and modules. You will get an idea whether all the elements will get arranged correctly, when required, and on time. It will help save time and efforts for you as well as the agency.

Please note that agencies that are unable to tell you what process they follow and how the project will be delivered are not the ones you should be looking for.

QUESTION NO 4 – DO YOU INTEGRATE ADDITIONS/EXTENSIONS?

Just having a brand new website is not enough these days. You will need to upgrade it or extend its functionality through installation of custom-plugins like social media, etc, now and then. Additionally, you may be required to integrate your website with third-party solutions.

This is an important question that is not to be missed. Be clear about your website design plan before asking this question.

QUESTION NO 5 – CAN YOU CREATE A CUSTOM DESIGN OR PROVIDE A CUSTOMIZED TEMPLATE?

You have two options if you want to a site design to be created. One is to opt for an existing free/paid template available on the Internet; AND the second one is to opt for a customized site design that’s built from scratch and designed in line with your inputs and expectations.

The first case is a quick process, and also cheaper. However, the design may not be to your expectation and when LIVE, they won’t make your site a standout from the crowd. The second case, on the other hand, is expensive and time-consuming. But the site design and other aspects will eventually be to your liking and what more, they will be unique and different from other such like sites.

Evaluate carefully factoring in a whole lot of aspects and finally decide what best meets your requirements.

QUESTION NO 6 – WHAT INPUTS ARE REQUIRED FOR THE PROJECT?

This question must be asked when the project details are being finalized. It will give you a clear idea as to what will be required for the project to take off smoothly and avoid last-minute running helter-skelter for things like images, photos, content, etc.

Before the project starts, talk with the web design team and find out what they require for the project. Make a checklist of them and make sure to give them what is required for them to get started.

Lower budget websites generally requires you to provide all the available written and visual content; and also explain the kind of design you want for the website and logo. Higher-budget websites on the other hand, generally include content writing, video shoots, and more. In certain cases, you could even be required to show up for photo sessions.

Make their task easier by providing them proper references that will give them a clear idea of what you have in mind.

QUESTION NO 7 – HOW LONG THE PROJECT WILL TAKE?

There could be times when you would like to have the output delivered on a date you like. Find out from the agency how long it will take to complete the project and deliver.

You could be insisting on a deadline. Eventually, the nature, range, and scope of the project will finally determine how long it will take to complete and be delivered.

If the agency’s estimation differs from your expectation, then you may need to review your later plans.

Talking about the cost factor, explain what you would like to have in your website, and how. This will give you an approximate estimation of the project timeline and cost.

Remember, preliminary cost estimation is crucial to work out the final price that will fit your budget.

QUESTION NO 8 – IS QA DONE BEFORE THE SITE GOES LIVE?

Quality matters a lot. It is important that your website undergoes stringent QA (Quality Assessment) during design and development stage before it finally goes LIVE.

Generally, QA comes with a test strategy for the product that touches upon A/B testing, database testing, functional testing, performance testing, usability testing, and finally, security testing.  

Find out what kind of QA is done by the agency, how it’s done and during what stages of the project. The agency must be able to explain in detail the kind of testing they undertake.

QUESTION NO 9 – CAN YOU REVAMP EXISTING SITE?

With passage of time, a website will outlive its utility value or not in tune with prevalent trends.

Most clients opt for a new website with a new look. If it’s felt that the existing website meets your goals; and is good enough and can be improved upon to alter its look and feel; or new functionalities can be added; and so on, then its worth opting for the same. Besides, website revamping in many cases cost less and also takes less time to complete.

Enlisting an expert’s advice in this regard is advisable. You will get a clear picture from an expert’s angle about positives and weaknesses, with necessary improvements that can be done. You will also be able to get a preliminary cost of such a project with its timeframe.

So, evaluate the whole situation carefully and look at it from all angles before taking a final decision.

QUESTION NO 10 – WHO WILL OWN THE SITE’S CODE, DESIGN, ETC?

Finally, who gets the copyright ownership to your website?

Never make the mistake of thinking that after the site has been designed and developed; then registered with a hosting account; and other such steps undertaken, before it finally goes LIVE, you are the owner of the website.

You also need to own the copyrights to your website.

ELSE, one fine day you could find a website that’s strikingly similar to yours, inclusive of the same artwork, custom fonts, and even the logo.

To stay safe, find out before the site goes LIVE, who will get to own all the source files, the hosting account, and other relevant aspects related to your website. Make sure to negotiate on all of these and include them in the contract.

Aside from the above questions, don’t forget to also ask whether the agency provides any warranty/maintenance services, when the work gets completed. This is important for even a well-developed website can develop a glitch later on or cause problem later. It may even stop functioning altogether.

CONCLUSION 

Remember, asking the appropriate questions that matter counts for a lot. After all, you are investing your hard-earned money and time that matters to your bottom-line finally.

This way, you will also be sending across a message to the agency that you cannot be taken for a ride and you know what you’re doing.

Finally, when it comes to website design services, there are fewer better names than ITXITPro, a top Web Design Agency in India.