Keeping up with constantly changing social media trends is a huge challenge. Striking a balance between social media data and user engagement strategies effectively should be every brand’s preference.
We hope this crisp post helps you stay on top of the social media engagement game in the UK.
You should always try to find which platforms are best for proper engagement with your users. Use public platforms like Facebook to help generate buzz and excitement about your brand. If you desire a closer connection with your clients, private platforms like WhatsApp can prove extremely helpful. Find the sweet spot between awareness and engagement to add to your overall strategy.
As of April 2020, Twitter is the most popular social media channel in the UK. Naturally, if you are targeting the UK market, you should opt for it to spread your brand’s wings. Here’s how twitter helps you reach your target audience:
Choosing the right metrics is extremely important for correct analysis of your marketing plan. Marketers use various engagement techniques to measure success depending on the social media channels. However, simply measuring likes or comments or tweets isn’t enough. Use metrics like volume, engagements per message, and positive sentiment to look at the long-term picture. Instead of chasing a viral instance, brands try to deeply understand what drives conversations with clients.
‘Social Listening’ uses social media to research and discover customer engagement patterns to build a two-way relationship. You can capture untagged mentions of your business through careful listening practices. Use popular keywords to search for problems with your services to prepare your staff for difficult conversations. Real-time data helps you find new ways to reach customers, improve awareness, and build a reputation.
67 percent of marketers believe influencers help reach a niche audience effectively. (Reference: https://www.socialmediatoday.com/news/the-brand-value-of-influencer-marketing-in-2018-infographic/520810/). The ROI through influencer marketing is 11 times more than traditional advertising. (Reference: https://theassistantquarters.co.uk/2019-social-media-trends/). So, build a lasting relationship with influencers in your space by being honest and transparent with them.
Social media a great tool for your online business expansion. When used properly, social media marketing pays for itself in a short period. Social media involves a lot of market research with can be done itself or by any market research service company.
So, track these trends to improve your online presence and promote your brand this year.