Doug Fleener

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New Mindset = New Result

9 years ago | Small Business by Doug Fleener

For many people, the biggest impediment to success is their own self....

Barrier Busters: How to Successfully Eng...

9 years ago | Small Business by Doug Fleener

Unless a shopper has already visited your store, there is often a barrier betwee...

The Myth of Motivation in Retail and the...

9 years ago | Small Business by Doug Fleener

Years ago I had an incredibly talented retail associate working for me. He was s...

Holiday Jerks, Clerks, Retail Pros and t...

10 years ago | Small Business by Doug Fleener

There will be three types of specialty store employees working this Black Friday...

Selling What's in Stock or Not

10 years ago | Small Business by Doug Fleener

A salesperson recently asked me if selling only what's in stock is good service....

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