Most website visitors will not convert on their first visit to your client's website. That is why what they do in the interim is important.

Monitoring your clients' micro conversion metrics reveals where you should optimize your pages and nudge website visitors to complete your desired goal. But what are they exactly, and how can you track them for all of your clients in a scalable manner?

This article will discuss the distinction between micro and macro conversions, why micro conversions are important, and how to track them effectively.

This article includes:

• What Exactly Is a Micro Conversion?
• What Are the Best SaaS Tools for Tracking Micro Conversions?
• What Exactly Is a Macro Conversion?
• What Is a Google Analytics Macro Conversion?
• Examples of Micro and Macro Conversions.
• Comparison of Micro and Macro Conversions.

What Exactly Is a Micro Conversion?

A micro conversion occurs between the time a potential customer first visits a website and the time they complete the final goal. Micro conversions are the small steps or groups of secondary actions that indicate a visitor is on the verge of converting.

A micro conversion, for example, could be any of the steps that lead up to purchase (or a conversion), such as:

• When you add a product to your shopping cart,
• Choosing shipping options and entering payment information.

Three Kinds of Micro Conversions

Micro conversions are classified into three types: navigation, engagement, and interaction. Knowing how to distinguish between these types will help you decide what to do next.

1. Micro Conversions in Navigation

The navigational data below indicates where website visitors are going: are they browsing products or services, reading reviews, or filling out contact information?

If visitors aren't spending enough time on a page before leaving, you may need to improve the images and copy. You should also direct your visitors to such high-intent pages before making a direct conversion bid.

When visitors enter the checkout process, for example, you must remove any impediments that may prevent them from completing it. Is the website running too slowly?

Is there an excessive number of steps? Could a final review or testimonial help you close the deal? All of these factors can contribute to a micro conversion that leads to a purchase.

Identifying navigational micro conversions is critical for closing any gaps in your sales funnel and increasing revenue.

Metrics to Monitor:

• Time spent on pages identified as having high intent.
• Spending time on key conversion pages such as the checkout or demo request pages.
• Visits to purchase-related pages such as testimonials.
• The number of times visitors visit a lead-generation form on non-eCommerce websites
• Clickthrough rate from a SERP to determine if an ad was effective.

2. Micro Conversions of Engagement:

This type of metric indicates how long visitors spend on a website and whether they are returning visitors. Micro conversions of engagement indicate high intent.

Metrics to Monitor:

• The number of pages viewed above a certain threshold.
• Time spent on a page in excess of a target.
• Frequency of visits above a threshold and/or recent visits.

3. Micro Interaction Conversions

This type of micro conversion describes what a website visitor does while browsing a website. For example, they could be adding a product to their cart, downloading a resource, watching a promotional video, or starting a live chat for help.

Metrics to Monitor:

• Time spent on the page.
• Rate of click-through (CTR).
• Rate of Bounce.
• Pageviews on product and funnel pages like form and contact information pages.
• Using email marketing, retargeting campaigns, and on-site conversion optimization, marketing agencies can direct new prospects toward completing the desired action by tracking micro conversions.

What Are the Best SaaS Tools for Tracking Micro Conversions?

Micro conversions are an important part of a business' funnel because they help marketing agencies optimise the buyer's journey, personalise each client's marketing strategy, and avoid losing potential customers. However, doing all of this on a large scale is difficult. This is where the right tool in your agency's tech stack will come in handy.

With all of these micro conversion metrics and more to track, you'll need to visualise the ones that matter the most and invest in targeted conversion optimization efforts to improve your customer journey. To build a seamless funnel, you'll need to analyse customer behaviour for actionable insights—something that your Google Analytics account may not provide.

This is where web analytics dashboards come into play. They track not only your goal conversion data, but you can also include your own metrics and on-page data to track top landing pages and their performance.

SaaS tools like the one mentioned above enable you to visually integrate goal-tracking and showcase your key metrics. Create custom metrics for each of your clients to demonstrate how your website activities contribute to their business goals.

Each micro conversion identified as a leading indicator of campaign success can be set as a Conversion Goal in Google Analytics and then converted to a dynamic goal where you can track the rate on a daily or monthly basis.

And, with AgencyAnalytics, you have access to all of your clients' real-time data, allowing you to create automated marketing reports in minutes. When you have everything you need in one place, you spend less time logging in and out of multiple client accounts and more time executing your marketing strategy.

What Exactly Is a Macro Conversion?

Macro conversions, also known as macro goals, are the actions your clients ultimately want their website visitors to take, such as:

• Buying something.
• Filling out a lead generation form to provide contact information.
• Requesting a quotation.
• Making a phone call to their company.

Macro conversions, like any other conversion, are determined by your client's business goals and the focus of your agency's marketing efforts. A purchase would be the ultimate goal for an eCommerce store, whereas a form completion would be the ultimate goal for a lead generation website or blog (and might become a micro-conversion for an eCommerce website if the goal is to drive low-touch sales).

What Is a Google Analytics Macro Conversion?

A macro conversion in Google Analytics is a completed activity that is critical to the success of a business—in this case, your client. This can include a purchase or the subscription to an email newsletter.

Setting up goals in Google Analytics allows you to track each of your customer journey milestones, also known as micro conversions, leading up to conversions. Drag and drop these objectives as widgets into your custom marketing dashboard, and you're on your way to success.

Axismobi on Micro and Macro Conversions.

Every client has their own set of business goals and objectives. What one person considers a micro conversion may be considered a macro conversion by another. Understanding and defining your conversion metrics will assist you in extracting actionable insights from your data.

Tracking micro conversions enables marketing agencies to gain insight into the buyer's journey and make incremental changes to streamline pipelines and ultimately reach their ultimate goal: the macro conversion.

About Axismobi.

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